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Voima Toolbox Privacy Policy

Please read carefully: This document has been prepared to inform USERS of VOIMA TOOLBOX about how their information, classified as personal, will be collected, used, and protected in accordance with Law No. 13.709/18, the General Data Protection Law (LGPD).

For BLOOM, the owner of VOIMA TOOLBOX, ensuring the privacy and security of USER information is a priority. Therefore, this document aims to provide USERS with transparency regarding how their data is used.

GLOSSARY

  • BLOOM: Bloom Consultoria Ltda., a private legal entity registered under CNPJ No. 06.221.722/0001-06, owner of the VOIMA TOOLBOX software, the Voima brand, and service provider via the PLATFORM, as well as the controller of personal data.

  • CUSTOMIZED CALCULATIONS: Calculations offered in VOIMA TOOLBOX optimized and tailored for the use of PARTNER equipment.

  • ACCOUNT: A record of information related to the USER that allows access to the PLATFORM through credential identification.

  • PROTECTED DATA: Information provided by the USER or collected through the use of the PLATFORM, including any personal data and information related to a natural person that identifies or makes them identifiable.

  • PARTNERS: Suppliers and providers of products and/or services that (i) provide services necessary for the functioning of VOIMA TOOLBOX and the PLATFORM, (ii) offer customized calculations for equipment sold through the PLATFORM.

  • PARTIES: BLOOM and the USER when mentioned together.

  • PLATFORM: Website and/or application through which BLOOM grants USERS access to VOIMA TOOLBOX.

  • SERVICES: The service(s) provided by BLOOM to USERS through the PLATFORM, including but not limited to: (a) granting the right to use the software, and (b) creating and providing CUSTOMIZED CALCULATIONS.

  • USER: An individual who uses the PLATFORM.

  • VOIMA TOOLBOX: Software owned by BLOOM, whose access and usage rights are granted to USERS through the PLATFORM.

1. Who Can Process Your Data

1.1. USER data may be processed by BLOOM. The USER acknowledges and agrees that BLOOM may, for the specific purposes of executing the SERVICE, store and perform any processing operations on the data provided by the USER (“PROTECTED DATA”), such as but not limited to name, CPF/CNPJ (tax ID), address, email, credentials, geolocation, IP addresses, and date and time of PLATFORM access. Some of these data may be omitted at BLOOM's discretion.

1.1.1. The USER acknowledges and agrees that BLOOM may also use PROTECTED DATA to execute the services offered on the PLATFORM, comply with legal obligations, serve its legitimate interests or those of third parties, or use the data based on other legal grounds.

1.1.2. The USER acknowledges and agrees that BLOOM may share their PROTECTED DATA with third parties/PARTNERS under the following conditions: (a) when necessary for SERVICE execution, including for optimization and direction of related services; (b) to respond to allegations of rights violations and to protect the rights, property, or safety of USERS, third parties, and/or BLOOM itself; or (c) due to judicial or administrative orders from public authorities.

1.1.2.1. USERS acknowledge and agree that BLOOM may share their PROTECTED DATA with other USERS, as authorized, when necessary for the execution of the SERVICE, especially concerning CUSTOMIZED CALCULATIONS, to optimize their use. Similarly, USERS receiving PROTECTED DATA from others must process it in accordance with all applicable data protection regulations.

1.1.2.2. In the event of data sharing with third parties, BLOOM will require the recipient to maintain the same security and protection standards as BLOOM.

1.1.2.3. Some of the above-mentioned data transfers may take place outside Brazilian territory. In such cases, BLOOM commits to transferring data only to countries that provide an adequate level of data protection as required by applicable law, through the adoption of safeguards such as specific clauses, standard contractual clauses, or global corporate rules, and with prior user consent where required.

1.1.3. The USER acknowledges and agrees that PROTECTED DATA will remain stored in BLOOM and PARTNER systems until the USER requests deletion or modifies their preferences regarding BLOOM's data usage. Requests must be made via email to contato@voimatoolbox.com with confirmation of receipt and reading. However, BLOOM reserves the right to retain PROTECTED DATA if necessary to fulfill legal, regulatory, or contractual obligations.

1.1.3.1. It is agreed that in the event of blocked and/or deleted USER ACCOUNTS, BLOOM may retain necessary information to prevent re-registration of blocked and/or deleted USERS.

1.1.4. BLOOM also shares information with (i) regulators and authorities, as required by law; and (ii) PARTNERS to enable service provision, as well as to improve and offer USERS calculations, services, and products of potential interest.

2. What Data May Be Processed

2.1. BLOOM will process the following data: Data provided by the USER for registration and PLATFORM access, as described in section 1 of this Policy; and data automatically collected by BLOOM from the PLATFORM related to USER interactions, as per section 2.1.2.

2.1.1. If the USER provides BLOOM with personal information about other individuals or entities, the USER declares they have the authority and necessary consent or legal legitimacy to do so.

2.1.2. To enable PLATFORM usage, BLOOM may collect the following USER data: name, education, professional areas, address, phone numbers, official identification documents, email addresses, IP addresses, access dates and times, geolocation, services of interest, browser type, operating system, and cookies. BLOOM may also collect additional information as needed to provide the SERVICES.

2.1.3. Due to the nature of the SERVICE and the PLATFORM Terms of Use, USERS who do not allow data collection may experience restrictions in using the PLATFORM due to technical or legal limitations.

2.1.4. BLOOM may collect data actively provided by USERS when they contact the company, as well as data collected automatically during PLATFORM usage, such as IP address, date, time, and device used.

2.2. No sensitive data from USERS will be collected on the PLATFORM, as defined by Articles 11 and subsequent of the General Data Protection Law (data related to racial or ethnic origin, religious beliefs, political opinions, etc.).

2.3. BLOOM may collect interaction data related to calculations within the PLATFORM and project data to enable the calculation recommendation system.

2.3.1. Calculations and projects created by USERS within the PLATFORM are not considered confidential or private.

2.3.2. PARTNERS offering CUSTOMIZED CALCULATIONS may receive calculation and project data from BLOOM to improve their tools.

2.4. Occasionally, other types of data not expressly covered in this Privacy Policy may be collected, provided USER consent is obtained.

3. What Are USERS' Rights Regarding Their Data

3.1. In compliance with applicable regulations regarding the processing of personal data, BLOOM respects and guarantees USERS the right to submit requests based on the following rights:

a) Confirmation of the existence of data processing;

b) Access to data;

c) Correction of incomplete, inaccurate, or outdated data;

d) Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;

e) Data portability to another service or product provider, upon explicit request;

f) Deletion of data processed with consent, provided there is no other legal basis justifying its processing;

g) Information about public or private entities with which BLOOM has shared their data;

h) Revocation of consent.

3.1.1. The above rights may be exercised directly by the USER by sending a request to BLOOM's Data Protection Officer for evaluation and necessary action. Requests can be submitted via email to contato@voimatoolbox.com.

3.1.2. A request to delete essential information for PLATFORM use may result in the termination of the relationship with BLOOM, leading to the cancellation of SERVICES and the ACCOUNT, thus preventing further use of VOIMA TOOLBOX.

4. Use of Cookies

4.1. BLOOM may use cookies to manage USER sessions, navigation, access, and registrations on the PLATFORM, store preferences, track information, and more. Cookies collect data such as access date and time, browsing history, preferences, and the USER's name. BLOOM will request USER consent for the use of cookies upon their first access to the PLATFORM. Acceptance of cookies classified as necessary is essential for the proper functioning of the website, and opposition to their use may result in the PLATFORM becoming unusable.

4.1.1. BLOOM’s partners and service providers may also use cookies or collect and retain USER information, such as IP address, browser specification, and operating system.

4.1.2. Despite the consent request mentioned in item 4.1, USERS can choose to accept or refuse the use of cookies in their browser settings, independent of PLATFORM registration. However, refusing cookies may limit access to certain features available on the PLATFORM.

5. Third-Party Content and Services

5.1. The PLATFORM may contain links to third-party websites. BLOOM is not responsible for the content or the security of USER information when accessing such sites, which may have their own privacy policies regarding the storage and protection of personal information, beyond BLOOM's control.

5.2. BLOOM may work with third-party advertising companies to display ads during PLATFORM access. These companies may collect USER visit data to provide personalized ads for goods and services of interest to them.

5.3. By creating an ACCOUNT, the USER agrees to the terms of service and privacy policies of BLOOM and its PARTNERS, including but not limited to:

a) AMAZON AWS SERVIÇOS BRASIL LTDA. – CNPJ No. 23.412.247/0001-10, headquartered abroad;

b) GOOGLE LLC – CNPJ No. 06.947.284/0001-04, headquartered abroad.

c) DigitalOcean Holdings, Inc., headquartered abroad.

5.3.1. The PARTNER documents referenced above are available for consultation at their respective websites:

a) https://aws.amazon.com/pt/legal/?nc1=f_cc;

b) https://policies.google.com/terms?hl=pt-BR;

c) https://www.digitalocean.com/legal/privacy-policy

6. Sending Promotional Messages

6.1. Agreement to the Terms of Use and this Privacy Policy authorizes BLOOM to send promotional or administrative messages from BLOOM and/or its PARTNERS to USERS. USERS may request to disable such notifications if desired.

7. Information Security

7.1. To ensure the security of USER information, BLOOM adopts industry best practices, such as:

a) Storing PROTECTED DATA in a secure environment with restricted access and protection against unauthorized system access;

b) Internal agents, employees, or external PARTNERS processing personal data must maintain absolute confidentiality and adopt best practices in handling such information, as determined by internal policies and procedures;

c) Regular backups of PLATFORM data;

d) Investment in sophisticated tools and adoption of appropriate technical and organizational measures for the protection of personal information. However, it should be noted that no transmission or data storage system is 100% secure. BLOOM cannot fully guarantee that all received and/or transmitted information will not be subject to unauthorized access due to technical failures, viruses, or database breaches. If USERS have reason to believe that their interaction with the PLATFORM is no longer secure, they should notify BLOOM immediately via [insert email]. In the unlikely event of such incidents, BLOOM commits to making every effort to mitigate the consequences;

e) Reporting incidents to the relevant authorities if they pose a risk or harm to PROTECTED DATA and USERS.

7.2. Situations such as hacker or cracker attacks, or USER negligence (e.g., sharing credentials with third parties), will exempt BLOOM from any liability.

8. General Provisions

8.1. This Privacy Policy was last updated on 01/19/2025.

8.1.2. BLOOM may, at any time, modify or adjust its terms of use and privacy policy in accordance with applicable law, particularly to introduce new features or suppress/modify existing ones, with prior notice to all USERS.

8.2. This Policy shall be interpreted in accordance with Brazilian law, in Portuguese, with special reference to Law No. 13.709/18, the General Data Protection Law (LGPD).

8.3. The parties elect the court of the District of Belo Horizonte, Minas Gerais, as the sole competent jurisdiction to resolve any disputes arising from this Policy, expressly waiving any other, however privileged it may be.