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Voima Toolbox Terms of Service

Last updated: 01/19/2025

BLOOM provides various SERVICES to USERS of its PLATFORM, and these Terms and Conditions of Use govern the use of the SERVICES, PLATFORM, and the interaction of USERS.

By creating an ACCOUNT on the PLATFORM, the USER is considered to have fully accepted the TERMS, without reservations, according to the information and confirmation mechanisms presented on the PLATFORM.

The Voima brand, as well as the PLATFORM, its content, and software available at https://voimatoolbox.com, are owned by BLOOM.

GLOSSARY

  • SUBSCRIPTION: The contract with BLOOM for access to the PLATFORM and SERVICES for a predetermined period and price, automatically renewable for an equal period and payment method, valid until CANCELLATION.

  • BLOG: A platform where texts produced by PROFESSIONALS are published.

  • BLOOM: Bloom Consultoria Ltda., a private legal entity registered under CNPJ No. 06.221.722/0001-06, owner of the VOIMA TOOLBOX software, the Voima brand, and provider of services through the PLATFORM, as well as the controller of personal data.

  • CUSTOMIZED CALCULATIONS: Calculations offered in VOIMA TOOLBOX that are optimized and specific for the use of PARTNERS' equipment.

  • CANCELLATION: The interruption of automatic renewal upon request by the USER with an active SUBSCRIPTION, resulting in the cessation of billing and access to the platform after the end of the current BILLING CYCLE.

  • BILLING CYCLE: A predetermined period according to the OFFER, during which access to the SERVICES and PLATFORM is granted to the subscriber upon payment of the respective price.

  • ACCOUNT: A record of information related to the USER that enables access to the platform through identification.

  • PROTECTED DATA: Information provided by USERS or collected through the use of the PLATFORM, including all personal data and information related to a natural person that identifies or makes them identifiable.

  • COMPATIBLE DEVICES: Devices compatible with the PLATFORM provided by BLOOM, including but not limited to computers, smartphones, and tablets.

  • PAYMENT METHOD: The means by which the subscriber makes payments for the subscription, which must be valid, updated, and acceptable and may be modified periodically.

  • OFFERS: Subscription plans, payment options, or special conditions offered to USERS, with prices and benefits available on the PLATFORM, which may be changed periodically by BLOOM.

  • PARTNERS: Suppliers of products and/or services that (i) provide necessary services for the operation of VOIMA TOOLBOX and the PLATFORM, (ii) offer, through the PLATFORM, customized calculations for the equipment they sell.

  • PARTIES: BLOOM and USERS when mentioned jointly.

  • PLATFORM: The website and/or application through which BLOOM grants USERS access to VOIMA TOOLBOX.

  • SERVICE: The service or services made available by BLOOM to USERS through the PLATFORM, including but not limited to: (a) granting the right to use the software, and (b) creation and dissemination of CUSTOMIZED CALCULATIONS.

  • TERMS: These Voima Toolbox Terms and Conditions of Use.

  • USER: An individual who uses the PLATFORM.

  • VOIMA TOOLBOX: Software owned by BLOOM, whose access and right of use is granted to USERS through the PLATFORM.

I. OBJECT, ACCEPTANCE, AND CHANGES TO THESE TERMS

1.1. The service provided by BLOOM through its PLATFORM includes: (a) granting the right to use the software, and (b) creation and dissemination of CUSTOMIZED CALCULATIONS.

1.1.1. To access BLOOM's SERVICE and PLATFORM, USERS must have internet access and a COMPATIBLE DEVICE, as well as maintain an active and updated ACCOUNT, except in cases specified in these TERMS.

1.2. Using the SERVICE implies the USER's full understanding, acceptance, and automatic binding to these TERMS. The USER agrees to comply with and follow all guidelines set forth in these TERMS, incorporated documents, and applicable legislation.

1.3. Only USERS who are legally capable of civil acts may maintain an ACCOUNT and use the SERVICES and PLATFORM. If this requirement is violated, the ACCOUNT may be canceled, and any legal agreements made with BLOOM may be deemed invalid.

1.4. These TERMS may be periodically updated due to legal, strategic, or operational reasons at BLOOM's discretion. The USER agrees and acknowledges that it is their sole responsibility to periodically review these TERMS. BLOOM may, at its discretion, inform USERS of significant changes through notifications on the PLATFORM or via email.

1.4.1. Any changes to these TERMS will take effect immediately upon publication. If the USER disagrees with the changes, they must request the cancellation of their ACCOUNT. However, cancellation does not imply waiver or loss of the right to collect any outstanding dues from the USER to BLOOM.

1.4.2. If no cancellation request is made or if the USER continues to use the PLATFORM, it will be understood that the USER has tacitly accepted the new TERMS and is bound by them.

1.5. Acceptance of the TERMS and the Privacy Policy authorizes BLOOM to send advertising messages from BLOOM and/or its PARTNERS, or administrative messages to USERS. USERS may request to disable such notifications if desired.

II. USER REGISTRATION

2.1. To use the SERVICE available on the PLATFORM, unless otherwise specified in the TERMS, the USER must complete the registration process to create an ACCOUNT by providing the following information: name, CPF/CNPJ (when applicable), address, phone number, email addresses, and other necessary information for proper identification. Some of these details may be waived at BLOOM's discretion.

2.2. BLOOM reserves the right, at its sole discretion and without creating any obligation for itself, to use all possible and lawful means to verify the USER's identity and the accuracy of their registration data, including but not limited to sending messages to the registered phone number and making phone calls.

2.3. Regardless of the above, the USER is solely responsible for the accuracy of the provided data and statements, as well as for keeping their registration information up to date. If BLOOM becomes aware, through its own means or reports, of any falsification or inaccuracy in the provided data, the USER's account may be suspended, blocked, or deleted at BLOOM's discretion, without prejudice to legal and criminal liability. In such cases, all use of the SERVICE will be affected.

2.4. The USER may register and log in to the PLATFORM using the PLATFORM's credentials or, if available, Google credentials. These access credentials are personal and the sole responsibility of the USER, who agrees to immediately inform BLOOM if they become aware of unauthorized access or use by third parties. Failure to do so may result in liability for any fraud or damage committed under their name. Access credentials may be created through validation with different social networks, as offered on the PLATFORM.

2.5. USERS may maintain only one ACCOUNT. Any transfer, sharing, sale, and/or rental of an ACCOUNT is strictly prohibited. However, additional USERS may be added as team members linked to an ACCOUNT, as per the OFFER.

2.6. In the event of the death of an individual USER or dissolution of a corporate USER, the next of kin or an interested party must send an email to contato@voimatoolbox.com. Certain details will be required, and the technical team will proceed with the account removal.

2.7. BLOOM may, without prior notice, modify, delete, or add to the USER's data, and suspend, block, or terminate access to any services if any inaccuracies, inconsistencies, or incomplete information are identified.

2.8. The deletion of the USER and/or ACCOUNT, whether as a penalty or at the USER's request, authorizes BLOOM to delete all information linked to the ACCOUNT, including calculations, projects, and other data entered into VOIMA TOOLBOX.

III – SERVICES OFFERED, SUBSCRIPTIONS, AND USER RIGHTS

3.1. The SERVICE is provided by BLOOM through its PLATFORM to USERS.

3.2. Access to the PLATFORM and the SERVICE will be granted through USERS subscribing to different SUBSCRIPTION plans offered by BLOOM.

3.2.1. The SUBSCRIPTION will remain in effect until CANCELLATION, automatically renewing for an equal period and using the same PAYMENT METHOD at each BILLING CYCLE.

3.2.2. The SUBSCRIPTION price, payable for access to the PLATFORM and SERVICES, will be charged to subscribing USERS in advance for the relevant BILLING CYCLE on the payment due date and according to the chosen PAYMENT METHOD. Additional charges, such as taxes, transaction fees, and commissions related to the operation, may apply and vary depending on the transaction or service used.

3.2.3. By subscribing, the USER authorizes the charge for the SERVICE price for the next BILLING CYCLE as soon as the previous one or any free trial period ends, using the PAYMENT METHOD indicated in their ACCOUNT.

3.2.4. CANCELLATION can be requested at any time but will only take effect at the end of the current BILLING CYCLE, at which point automatic renewal, billing, and access to the PLATFORM or paid functionalities of VOIMA TOOLBOX will cease. If the SUBSCRIPTION originated from a third-party offer, the USER may need to request cancellation through that third party.

3.2.5. Payments made are non-refundable, regardless of the period of the SUBSCRIPTION used or non-use of the PLATFORM and SERVICE. Charges are applicable for maintaining the SUBSCRIPTION and/or access to the PLATFORM, not for actual usage.

3.2.6. Only the regular CANCELLATION of the SUBSCRIPTION makes the amounts due non-payable, even in cases of automatic renewal as specified in item 3.2.1. The total amount remains due for maintaining the SUBSCRIPTION, even if linked PAYMENT METHODS become invalid, have insufficient funds, are denied, or invoices are not paid (if applicable). The USER authorizes the collection of overdue amounts when a new valid PAYMENT METHOD is linked to their ACCOUNT.

3.2.7. If payment cannot be processed or is not made on the specified due date, the USER's access to the PLATFORM, SERVICES, and/or paid functionalities of VOIMA TOOLBOX may be suspended.

3.3. Different SUBSCRIPTION plans may be offered, including those made available by third parties in combination with their own products and services, for which BLOOM assumes no responsibility. The conditions of the SUBSCRIPTION plans and any applicable limitations will be informed at the time of subscription or through electronic communications sent by BLOOM.

3.3.1. The length of the BILLING CYCLE varies depending on the SUBSCRIPTION plan chosen by the PROVIDER. Payment dates may change in certain cases, such as:

a) When the initial payment date does not correspond to a valid date in a future billing month (e.g., a subscription started on the 31st and billed in a month with 29, 30, or 31 days);

b) When the PAYMENT METHOD cannot be charged (e.g., invalid payment method);

c) When there is a change in the SUBSCRIPTION plan.

3.4. When subscribing, the USER may be required to provide pre-authorization for the plan's value or related charges to the selected PAYMENT METHOD operator, primarily for validation purposes.

3.4.1. Once a USER subscribes to any plan offered by BLOOM, one or more PAYMENT METHODS must be provided. BLOOM is authorized to process charges through any of these linked to the ACCOUNT, either via debit or credit, if the primary PAYMENT METHOD becomes invalid or is denied by the provider.

3.4.2. For certain PAYMENT METHODS, financial institutions and/or payment service providers may apply fees, such as international transaction fees or other charges related to the PAYMENT METHOD. Local tax charges may vary depending on the selected PAYMENT METHOD. The PAYMENT METHOD provider should be consulted for further details.

3.4.3. PAYMENT METHODS can be updated through the PLATFORM, and updates may occur based on information received from financial institutions, payment institutions, and/or payment service providers. Any updates authorize the continuation of charges through the new method.

3.4.3.1. BLOOM may manually update or register a PAYMENT METHOD upon request and/or with the USER’s specific authorization.

3.4.4. Subscription plan conditions and prices may be periodically reviewed and adjusted to enhance the PLATFORM, the SERVICE, and maintain the economic-financial balance of the contract. Upon subscribing, the USER authorizes an annual adjustment based on inflation, according to the General Market Price Index (IGP-M) published by Fundação Getúlio Vargas or an equivalent index if unavailable. Changes will apply to current plans after 30 (thirty) days from notification sent to the email registered in the ACCOUNT.

3.5. Relevant information concerning the ACCOUNT and SUBSCRIPTION, such as plan details, billing period, next payment date, and PAYMENT METHOD, will be available on the PLATFORM. If the SUBSCRIPTION was obtained through a third-party offer, such information should be provided by the offeror.

3.6. BLOOM may offer individual or promotional SUBSCRIPTIONS and plans, determining the eligibility of users by various means such as compatible device identification, PAYMENT METHOD, region, registered email, or other information obtained through the PLATFORM or provided directly by the USER or third parties. If eligibility is found to be invalid, whether at the time of subscription or afterward, the ACCOUNT and/or SUBSCRIPTION may be suspended. Eligibility criteria for each SUBSCRIPTION, plan, or promotional OFFER will be disclosed by BLOOM via the offer medium, electronic communication, its website, or at the time of subscription.

3.7. The ACCOUNT owner is solely responsible for any activity that occurs under their ACCOUNT on the PLATFORM. They must keep their access credentials secure and prevent unauthorized access by third parties, ensuring that no unauthorized parties gain access to the PLATFORM's content and ACCOUNT information. USERS must keep their ACCOUNT information, including PAYMENT METHOD and email, accurate and up to date. USERS are solely responsible for the accuracy of the information they provide.

IV – PARTNERS AND CUSTOMIZED CALCULATIONS

4.1. PARTNERS may provide customized calculations optimized for specific equipment.

4.1.2. The promotion of CUSTOMIZED CALCULATIONS to other USERS must be contracted separately by the USER.

4.2. By accepting the TERMS, USERS acknowledge and agree that BLOOM may recommend CUSTOMIZED CALCULATIONS through the PLATFORM and may display advertisements related to such CUSTOMIZED CALCULATIONS.

4.3. By accepting the TERMS, USERS acknowledge and agree that BLOOM may send informational and advertising communications related to PARTNERS to the registered email address, with the PARTNER being clearly identified.

4.3.1. BLOOM is not responsible for data, information, offers, advertisements, files, images, photos, videos, sounds, or any other material provided by PARTNERS in identified messages. The identified PARTNER is solely and fully responsible for such content.

V – QUALIFIED SUBSCRIPTION

5.1. BLOOM may offer a qualified SUBSCRIPTION service that allows the sharing of information and the creation of a team of USERS, subject to the limits of the OFFER.

5.2. The inclusion of USERS in the team will be managed by the USER holding the qualified SUBSCRIPTION, who will have the ability to add and remove USERS from their team.

5.3. Each team USER must have an ACCOUNT on the PLATFORM.

5.4. The benefits of the qualified SUBSCRIPTION may cease under the same conditions as other SUBSCRIPTIONS.

VI – LEGALITY POLICY AND PENALTIES

6.1. USERS are expressly prohibited from engaging in any conduct that involves:

a) Violation of the TERMS and/or any applicable law, statute, ordinance, or regulation in force in Brazil;

b) Fraud in the contracted SUBSCRIPTION by sharing an ACCOUNT with third parties, except for the permitted sharing of qualified SUBSCRIPTION benefits with team members;

c) Use or reproduction of content protected by copyright, trade secrets, or third-party industrial rights;

d) Promotion, mention, or endorsement of any illegal services or the sale of items whose trade and advertisement are prohibited or restricted by law;

e) Use of viruses or any other malicious code, files, or programs designed to interrupt, spy, destroy, or limit the functionality of the PLATFORM;

f) Violation of BLOOM's intellectual property.

6.2. The list in item 6.1 is illustrative and not exhaustive, and BLOOM may consider other conduct as inappropriate or misuse of the PLATFORM.

6.3. Any USER who violates the commitments set forth in this Clause will be subject to the penalties provided in these TERMS, without prejudice to civil and criminal liability for their actions or omissions. They may also be subject to suspension and/or cancellation of their ACCOUNT on VOIMA TOOLBOX, at BLOOM's sole discretion.

6.4. If the USER violates any provisions of the TERMS that do not specify a particular penalty, they will be subject to a non-compensatory fine of R$1,000.00 (one thousand reais) per violation, which will be updated annually according to the General Market Price Index (IGP-M) published by Fundação Getúlio Vargas, or another index that may replace it. This is without prejudice to additional compensation for damages and the cancellation of the ACCOUNT and banning from the PLATFORM.

VII – COMPLAINTS, SUGGESTIONS, AND FEEDBACK

7.1. Any complaints regarding VOIMA TOOLBOX or other USERS must be submitted via email to contato@voimatoolbox.com.

7.1.1. USERS wishing to provide feedback, comments, suggestions, criticism, technical support requests, and other communications may also use this communication channel.

7.2. Any intervention by BLOOM will depend on substantial proof or strong evidence of illegality or violation of law, third-party rights, and/or these TERMS.

VIII – INTELLECTUAL PROPERTY RIGHTS

8.1. The elements and tools found on the PLATFORM are owned or licensed by BLOOM and are subject to intellectual property rights under Brazilian Federal Laws No. 9.609/98, 9.610/98, and 9.279/96, as well as other applicable Brazilian regulations and international treaties and conventions to which Brazil is a signatory. These elements include, but are not limited to, logos, texts, software, scripts, graphic images, photos, sounds, music, videos, interactive features, trademarks, service marks, logos, and the overall look and feel of the PLATFORM.

8.2. The elements and/or tools available to the USER on the PLATFORM may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any purpose without prior express written consent from BLOOM.

8.3. BLOOM reserves all rights not expressly granted in relation to the PLATFORM, its elements, and/or tools. The USER agrees not to use, reproduce, or distribute any elements and/or tools not explicitly permitted by BLOOM, including the commercial use, reproduction, or distribution of advertisements and/or content extracted from the PLATFORM. If the USER makes any copies, whether by download or printing, of BLOOM's elements and/or tools for personal use, they must preserve all related intellectual property rights. The USER agrees not to bypass, disable, or otherwise interfere with features and/or tools related to the BLOG's security, under the penalties established by law and these TERMS, as well as the potential suspension or cancellation of their ACCOUNT, at BLOOM's sole discretion.

8.4. USERS must refrain from violating the Intellectual Property and Copyrights of other USERS on the PLATFORM. Failure to do so may result in penalties under these TERMS.

8.5. Projects and calculations entered by USERS on the PLATFORM are not considered confidential or proprietary, nor are they protected by copyright or industrial property rights due to their purely technical nature.

IX – SERVICE QUALITY

9.1. BLOOM is not responsible for the quality of the services provided or the skills of USERS. USERS agree to the risks associated with using the PLATFORM and acknowledge that the results depend on their own expertise and knowledge.

9.2. The quality of CUSTOMIZED CALCULATIONS is the responsibility of the PARTNERS who provide them on the PLATFORM, and BLOOM is exempt from any liability regarding their accuracy and results.

X – INDEMNITY OBLIGATION

10.1. The USER agrees to defend, indemnify, and hold harmless BLOOM, its executives, subsidiaries, affiliates, successors, representatives, administrators, agents, service providers, suppliers, and employees from any claims, losses, damages, obligations, costs, debts, or expenses (including, but not limited to, attorney fees and court costs) arising from: (i) misuse or unauthorized access to the PLATFORM; (ii) violation and/or failure to comply with any provisions of these TERMS, laws, ordinances, regulations, or applicable norms; or (iii) infringement of any third-party rights, including but not limited to intellectual property or privacy rights. This defense and indemnity obligation shall survive these TERMS and the use and/or access of the PLATFORM.

10.2. If BLOOM is legally ordered to compensate third parties or other USERS due to any action or omission by a USER that caused harm to others, BLOOM reserves the right to take legal action to safeguard its rights or recover losses for which it is not responsible.

10.3. The USER shall ensure that no complaints are made against them or that could damage BLOOM's reputation through platforms such as (i) Reclame Aqui/Reclamão, (ii) Facebook, (iii) Instagram, (iv) Twitter, (v) YouTube, (vi) TikTok, (vii) PROCON, or (viii) other media outlets, including the internet, television, radio, newspapers, and magazines. If such complaints arise, the USER must cooperate in resolving the issue to ensure the complaint is removed by their client, supplier, or partner, without prejudice to legal liability.

10.4. The USER acknowledges that BLOOM shall not be held responsible for any losses and/or damages incurred due to the actions or omissions of USERS.

XI – WARRANTY AND LIABILITY OF BLOOM: LIMITATIONS

11.1. To the extent permitted by law, BLOOM informs USERS of the limitations of its warranties regarding the PLATFORM. All information and functionalities, including but not limited to graphics, texts, and links to other sites, are provided "as is" and may be changed without prior notice. BLOOM shall not be responsible for errors or omissions in such information or functionalities, nor for any damages, direct or indirect, material or moral, or lost profits resulting from the use, misuse, or reliance on such information or functionalities.

11.2. The information and functionalities are provided without warranties of any kind.

11.3. BLOOM expressly disclaims any contractual, civil, objective, or subjective liability, among others, and for any expenses, losses, or damages, whether direct or indirect, material or moral, or lost profits arising from or related to the use or inability to use the PLATFORM, USER errors, or any performance failures, errors, omissions, interruptions, viruses, defects, or delays in operation or transmission.

XII – SERVICE LIMITATION AND TERMINATION

12.1. The USER agrees that BLOOM, at its sole discretion, may delete, deactivate, suspend, and/or block their ACCOUNT, as well as their email or IP address, or otherwise terminate their access or use of the BLOG (or any part thereof) and PLATFORM immediately, without prior notice or justification.

12.2. BLOOM may temporarily suspend USER access to the PLATFORM without prior notice for maintenance, updates, bug fixes, testing, or other reasons, at its discretion, without entitling USERS to any refunds or compensation.

XIII – TRANSFER OF RIGHTS

13.1. USERS are expressly prohibited from assigning or transferring the rights and obligations arising from this agreement without the express prior written consent of BLOOM.

XIV – GENERAL RULES, APPLICABLE LAW, AND DISPUTE RESOLUTION WITH BLOOM

14.1. These TERMS and any other policies published by BLOOM constitute the full and complete agreement and understanding between USERS and BLOOM, superseding and revoking any prior understandings, proposals, agreements, negotiations, and discussions, unless otherwise stated in a separate signed agreement. The TERMS and the relationship between the PARTIES shall be governed by the laws of the Federative Republic of Brazil.

14.2. BLOOM representatives are not authorized to make any changes to the PLATFORM's terms of use set forth in these TERMS. Any valid changes will only be communicated through BLOOM's official website and/or official electronic communications. In the event of conflicting information between customer support and these TERMS, the latter shall prevail.

14.3. BLOOM's acceptance of any non-compliance with the TERMS by the USER at any time shall be interpreted as mere leniency and shall not constitute a waiver of BLOOM's right to demand full compliance with these obligations at any time.

14.4. If any clause or provision of the TERMS is declared null or unenforceable, such nullity or unenforceability shall not affect any other terms or provisions contained herein, which shall remain in full force and effect.

14.5. The TERMS do not establish any corporate, solidarity, or partnership relationship between BLOOM and USERS.

14.6. The PARTIES undertake to seek an amicable settlement in good faith to resolve any issues or disputes arising from or related to these TERMS.

14.7. These TERMS shall be governed and interpreted exclusively in accordance with Brazilian law. BLOOM does not guarantee that its PLATFORM is suitable for or available for use outside of Brazil, or that it is legal in all jurisdictions. USERS accessing the PLATFORM from outside Brazil are responsible for complying with all applicable laws and regulations and acknowledge that availability is not guaranteed.

14.8. If the PARTIES fail to reach an amicable extrajudicial resolution, they hereby elect the Central Court of the District of Belo Horizonte, State of Minas Gerais, as the sole competent jurisdiction to resolve any disputes arising from or related to this agreement, expressly waiving any other jurisdiction, however privileged it may be or may become.

14.9. These Terms and Conditions of Use were last updated on 01/19/2025.